Shipping Info

Maayu’s ships it’s products almost all major cities of Nepal. Orders placed will be shipped within 24* hrs. We ship on all days except Saturday and National Holidays.

Order will go through 2 Phases before being delivered.

  1. Order Processing Time: The amount of time it takes for us to prepare your order for shipment. This involves packaging and checking of product quality.
  2. Shipping Time: The amount of time it takes to receive your order after your order has shipped. Shipping times can vary depending on your location. Inside Kathmandu valley, we have our own delivery executive team. For outside valley shipments, we shipped the orders via partnered courier company. Please Check the details below.
Delivery Locations & Charges
Bagmati Province
S.N.CityCharges(Rs.)Delivery Time
1Kathmandu50Next Day
2Lalitpur50Next Day
3Bhaktapur70Next Day
4Bharatpur1502 – 3 Days
5Hetauda1502 – 3 Days
6Banepa1502 – 3 Days
Province No. 1
S.N.CityCharges(Rs.)Delivery Time
1Biratnagar1502 – 3 Days
2Dharan2002 – 3 Days
3Birtamode2002 – 3 Days
4Itahari2002 – 3 Days
5Biratchowk2002 – 3 Days
6Damak2002 – 3 Days
7Inaruwa2002 – 3 Days
8Urlabari2002 – 3 Days
9Duhabi2002 – 3 Days
10Belbari2002 – 3 Days
11Bhadrapur2002 – 3 Days
Madhesh Province
S.N.CityCharges(Rs.)Delivery Time
1Birgunj2002 – 3 Days
2Janakpur2002 – 3 Days
3Kalaiya2002 – 3 Days
4Lahan2002 – 3 Days
5Jeetpur Simara2002 – 3 Days
Gandaki Province
S.N.CityCharges(Rs.)Delivery Time
1Pokhara1502 – 3 Days
2Kawasoti2002 – 3 Days
3Gaindakot2002 – 3 Days
4Baglung2003 – 4 Days
5Damauli2002 – 3 Days
Lumbini Province
S.N.CityCharges(Rs.)Delivery Time
1Butwal1502 – 3 Days
2Bhairahawa1502 – 3 Days
3Tilottama2002 – 3 Days
4Sainamaina2002 – 3 Days
5Sunwal2002 – 3 Days
6Dang – Ghorahi2002 – 3 Days
7Dang – Tulsipur2002 – 3 Days
8Nepalgunj2002 – 3 Days
9Palpa – Tansen2003 – 4 Days
Sudurpashchim Province
S.N.CityCharges(Rs.)Delivery Time
1Dhangadhi2003 – 4 Days


  • Home Delivery and Cash on Delivery is available within 10km radius of few selected major cities. For non COD, pre-payment and self pick up at Courier office is advisable. 
  • These shipping charges applicable are not refundable in the case of return/cancellation of the product or the order.
  • The shipping charges can be modified by Maayu’s at any point without prior intimation. The new charges would reflect on the product page as well as in the checkout flow.

Hidden Charges(sales tax, etc): You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.

Tracking Packages: We will mail or message you the name of the courier company and the tracking number of your consignment in your registered email address and mobile no. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.

Maayu’s ensures to provide a delightful customer experience by delivering the products as per the Estimated Delivery Date communicated as above, however, at times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which Maayu’s is not liable and would request its users to cooperate as Maayu’s continuously tries to nought such instances. Also, Maayu’s reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s).